Who are Geocaching Scouts UK
Geocaching Scouts UK, Project By Derek Hagan a Scout Trainer and Campsite Trustee to provide information and sometimes to support events.
The website address is https://geocachingscouts.org.uk.
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Media
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Who we share your data with
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How long do we retain your data?
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For users that register on our website (if any), we also store the personal information they provide in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights do you have over your data?
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You can log in and delete your account at any time to remove your details, sales information will remove itself but transactions recorded for 5 years and is legally required.
Where your data is sent
Visitor comments may be checked through an automated spam detection service, and payments by the service chosen during purchases.
Refund policy and terms of service
Our refund and returns policy last 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned.
Additional non-returnable items:
- Gift cards
- Downloadable software products
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer if you have an issue with them we would be happy to pass on comments and please tell us if you would like a reply from them.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular-priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping Times
Please allow 1-2 days to process an order, we make every effort to profile and order as quickly as possible, only humans if there are any issues I will contact you, if you have any issues please contact admin@geocachingscouts.org.uk
Shipping times in the UK, I use 2nd class on our free shipping service and send records on the more valuable orders (£10+) I can be contacted on 07525 659 844
Return/office address is Geocaching Scouts UK, 8, Charles Close, Westcliff on Sea, Essex, SS0 0EU.
Shipping returns
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at {email} for questions related to refunds and returns.
Geocaching
Geocaching Scouts UK is not in any way responsible or liable for Caches or their final placement. All aspects of your Geocache hides and their placement are your responsibility, and you may be held liable for any resulting consequences. These guidelines are subject to change.
Local laws and guidelines for geocache when placing placement vary from place to place.
Advice offered on Geocaching Scouts UK is just that does not replace any organisation rules and risk assessment requirements or insurance required.